ALWS IT Support Blog
10Apr/100

How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account

To integrate a Microsoft Outlook Web Access email address, complete the following steps: Go to the wireless service provider’s BlackBerry Internet Service web site and log in to the BlackBerry Internet Service account. Click the Set Up Account button. Complete the Email address, Password, and Confirm password fields, and click Next. Select I will provide the settings to add [...]

29Mar/100

How to Reset A BlackBerry To Factory Defaults Settings

Need to do a clean reset of your Blackberry to its factory defaults? If you are not too keen on the idea of reloading the OS you can use the on-board reset capability (they call it “wipe” the handheld device). This option is hidden pretty deep in heart of the Blackberrys multi-layered system so that [...]

18Feb/100

Blacberry Shortcuts (for the true geek)

Like most business professionals I’m addicted to my BlackBerry 8310 Curve. However, I’m also a geek so to enhance the geek experience I list some keyboard shortcuts… Alt+Escape (Arrow Button) to switch from one application to another (like the Alt-Tab in Win32 or Unix) View Event Log From the Home Screen – hold down the Alt [...]

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11Feb/100

Blackerry not syncing properly with BES

I recently had a problem where the company blackberry not syncing properly with BES (Blackbery Enterproce Server) When Attempting to connect a new handset to the server it would connect to the server successfully activiting email@addess.com verifing encryption encryption verified waiting for services.. The acvitation gets stuck waiting for the services to download. The solution was to [...]